Your privacy matters to erek09. This policy explains in plain terms exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your information.
Six core principles that underpin how erek09 handles your personal information — full details in the policy below
All personal data transmitted to and from erek09 is protected by TLS 1.3 encryption. Stored data is encrypted at rest using AES-256, the same standard used by major international banks.
We collect only the data necessary to operate the Platform, process transactions, verify identity, and meet our legal obligations. We do not collect data for its own sake.
erek09 does not sell, rent, or trade your personal data to third parties for marketing purposes. Sharing is limited to trusted service providers bound by strict data protection agreements.
You may request access to, correction of, or deletion of your personal data at any time. We respond to all verified data requests within 30 days in line with applicable regulations.
We use cookies solely for session management, fraud prevention, and anonymous analytics. We do not use tracking cookies to build third-party advertising profiles of our Players.
Promotional communications are entirely opt-in. You can withdraw consent for marketing emails or SMS at any time through your Account settings or by contacting our support team.
This Privacy Policy (the "Policy") describes how erek09 (the "Company", "we", "us", or "our"), operator of the online gaming platform at https://erek09.cam (the "Platform"), collects, uses, stores, discloses, and protects personal information relating to individuals who access or use our services (each a "Player", "User", or "you"). This Policy forms part of, and should be read alongside, our Terms & Conditions.
By registering an Account on erek09, depositing funds, or otherwise using our Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not accept this Policy, you must discontinue use of the Platform immediately.
erek09 acts as the Data Controller for all Personal Data collected through the Platform. Our designated point of contact for all privacy-related enquiries is our Data Protection Officer (DPO), reachable at [email protected] with the subject line "Privacy – DPO Request".
Although erek09 primarily serves players based in Indonesia — including residents of Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, and Makassar — the Platform operates under an international gaming license, and data processing activities are conducted in accordance with internationally recognized privacy standards.
erek09 collects the following categories of Personal Data:
Full Name Date of Birth Email Address Mobile Number Residential Address Username
Collected at the point of Account creation. This data is required to establish and maintain your Account.
KTP (National ID) Number & Scan Selfie Photograph Proof of Address Document
Required to fulfill our obligations under applicable gaming regulations and to prevent underage gambling and identity fraud. KYC documents are stored on encrypted servers with restricted access.
Bank Account Name & Number E-Wallet ID (OVO, DANA, GoPay, ShopeePay, LinkAja) Transaction History Deposit & Withdrawal Records
Required to process deposits and withdrawals in Indonesian Rupiah (IDR) via supported channels including BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, and BSI. Full card or account numbers are not stored on Platform servers — payment processing is handled by our PCI-DSS-compliant payment partners.
IP Address Device Type & OS Browser Type & Version Session Duration Pages Visited Betting & Game History
Collected automatically when you use the Platform, via server logs and cookies. Used for fraud detection, platform optimization, and responsible gaming monitoring.
Support Chat Transcripts Email Correspondence Survey Responses
Retained to resolve disputes, improve customer service quality, and fulfill our record-keeping obligations.
We collect Personal Data through the following mechanisms:
erek09 processes your Personal Data under the following legal grounds:
| Legal Basis | Application |
|---|---|
| Contractual Necessity | Processing is required to perform our obligations under the Terms & Conditions — including Account management, transaction processing, and game provision. |
| Legal Obligation | Processing is mandated by our gaming license conditions, anti-money laundering (AML) regulations, age verification requirements, and tax reporting obligations. |
| Legitimate Interests | Processing is necessary to protect erek09's business interests, including fraud prevention, platform security, product improvement, and enforcing our Terms. |
| Consent | Where required by law, we obtain your explicit consent before processing data for marketing communications or before deploying non-essential cookies. |
We process your Personal Data for the following business and regulatory purposes:
erek09 does not sell, rent, or trade your Personal Data to unrelated third parties for their marketing purposes. We may disclose your data to the following limited categories of recipients:
We engage trusted third-party service providers to assist with Platform operations. All processors are bound by written data processing agreements requiring them to process data only on our instructions and to implement appropriate security measures. Categories include:
We may disclose Personal Data to gaming regulators, financial intelligence units, law enforcement agencies, and tax authorities where required by law or where we have a legitimate interest in preventing crime.
We may disclose data where necessary to comply with a court order, subpoena, warrant, or other legal process, or to establish, exercise, or defend legal claims.
In the event of a merger, acquisition, corporate restructuring, or sale of assets, Personal Data may be transferred to the successor entity. Players will be notified via email and Platform notice before any such transfer takes effect.
While erek09 primarily serves Indonesian residents, certain data processing activities — including cloud hosting and payment processing — may involve the transfer of Personal Data to servers located outside Indonesia, including within the European Union, Singapore, and other jurisdictions with robust data protection frameworks.
All international data transfers are conducted in compliance with applicable data protection laws and are protected by appropriate safeguards, including Standard Contractual Clauses (SCCs) and adequacy decisions issued by recognized data protection authorities.
If you have concerns about international transfers of your data, please contact our Data Protection Officer at [email protected] for details of the specific safeguards in place.
erek09 retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our standard retention periods are:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of Account + 7 years post-closure (regulatory requirement) |
| KYC documents (KTP scans, selfies, proof of address) | Duration of Account + 7 years post-closure |
| Transaction records (deposits, withdrawals, bets, wins) | 7 years from transaction date (tax and AML compliance) |
| Support communications (chat logs, emails) | 3 years from date of communication |
| Technical logs (IP addresses, session data) | 12 months from collection date |
| Marketing consent records | Duration of consent + 2 years post-withdrawal |
After the applicable retention period expires, Personal Data is securely deleted or anonymized such that it can no longer identify an individual. Data may be retained beyond these periods only where required by a specific legal obligation or court order.
erek09 implements industry-standard technical and organizational measures to protect Personal Data against unauthorized access, accidental loss, destruction, or damage. Our security program includes:
While we employ best-practice security measures, no online system can be guaranteed 100% secure. You play a vital role in protecting your Account by using a strong, unique password and never sharing your credentials with others.
erek09 uses cookies and similar technologies to enable certain Platform features and to collect anonymous usage analytics. The cookies we deploy are categorized as follows:
These cookies are essential for the Platform to function. They enable you to log in, navigate between pages, and use secure features like deposit and withdrawal. These cookies do not track you across other websites and cannot be disabled without severely impairing Platform functionality.
We use analytics cookies to collect anonymous information about how Players use the Platform — which pages are visited most frequently, where errors occur, and average session duration. This data is aggregated and anonymized; we do not track individual browsing behavior across the web.
These cookies help us detect and prevent fraudulent activity, including duplicate accounts, bot attacks, and unauthorized access attempts. They may collect device fingerprint data (screen resolution, installed fonts, browser plugins) to generate a unique identifier.
We do not use advertising cookies or cross-site tracking pixels. We do not participate in third-party ad networks that build profiles of your online activity. You may manage cookie preferences through your browser settings, though disabling essential cookies will prevent you from logging in or using secure features.
Under applicable data protection principles, you hold the following rights regarding your Personal Data:
To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Data Subject Request". We will respond within 30 days. To protect your privacy, we will verify your identity before fulfilling any request.
erek09 is an adults-only platform. You must be at least 21 years of age to register an Account or use our services. We do not knowingly collect Personal Data from individuals under 21.
If we become aware that an Account has been registered by or on behalf of a person under 21 years of age, we will immediately suspend the Account, forfeit any balances, and delete all associated Personal Data in accordance with our legal obligations. If you believe a minor has accessed erek09, please contact us immediately at [email protected].
The Platform may contain links to third-party websites or services, including game studio pages (Pragmatic Play, Pocket Games Soft, Evolution Gaming) and payment provider portals (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay). This Privacy Policy applies only to erek09 and does not govern the practices of third parties.
We encourage you to review the privacy policies of any third-party services you visit through our Platform. erek09 is not responsible for the privacy practices or content of external sites.
With your consent, erek09 may send you promotional communications via email or SMS regarding bonuses, new game releases, seasonal campaigns (Idul Fitri, Ramadhan, Indonesian Independence Day, Chinese New Year), and sports betting opportunities (BRI Liga 1 fixtures, EPL matches, Champions League events).
Marketing communications are entirely opt-in. You may withdraw consent at any time by:
Please allow up to 5 business days for opt-out requests to be processed. Note that opting out of marketing does not prevent us from sending transactional communications (withdrawal confirmations, security alerts, Account notifications), which are necessary for Platform operation.
erek09 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. When material changes are made, we will update the "Last Updated" date at the top of this Policy and notify registered Players via email and an in-Platform notification.
Your continued use of the Platform following the publication of an amended Policy constitutes your acceptance of the updated terms. If you do not agree to the amended Policy, you must stop using the Platform and may request Account closure in accordance with our Terms & Conditions.
We recommend reviewing this Policy periodically to stay informed about how we protect your privacy.
For any questions, concerns, or complaints regarding this Privacy Policy or our data processing practices, please contact us:
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to your local data protection supervisory authority or consumer protection agency.
We are committed to transparency and control over your personal information. Contact our Data Protection Officer or explore related resources for more details on how we safeguard your data.